Table of Contents for "Keep the Family Baggage Out of the
Family Business: Avoiding the Seven Deadly Sins That Destroy Family Businesses"
What's Causing This Mess?
The Family System, the Business System, and the Accompanying Baggage
Chapter 1: Why You Need to Read This Book
Chapter 2: Systems and Baggage
Chapter 3: When Worlds Collide: The Family System Meets the Business System
We Have Seen the Enemy, and He Is Us:
The Seven Deadly Sins That Destroy Family Businesses
Chapter 4: "It's the Same Old Song"
Chapter 5: "We're One Big, Happy Family"
Chapter 6: "They May Have Become Adults, but They'll Always Be My Children"
Chapter 7: "You're Not Loyal to This Family If You Insist on Being Selfish"
Chapter 8: Father Knows Best?
Chapter 9: "Maybe It Will Go Away If We Ignore It"
Chapter 10: "Tell Me About Your Childhood"
Succession: A Battleground unto Itself
Chapter 11: Certain Problems Are Inherent to Succession
Chapter 12: The Baggage Returns in Time for Succession
Chapter 13: Evolutionary Versus Revolutionary Succession
Chapter 14: Successful Succession
It Comes with the Territory: Other Problems Inherent in Family Businesses
Part IV explores problems that arise just because the business is a family
business. It begins with problems caused by non-family members (i.e., managers
and employees), followed by chapters focusing on problems caused by family
members exerting unwanted influence over the business and other types of
baggage-related obstacles. The final chapter highlights problems that are
unique to businesses owned and operated by newly arrived immigrants.
Chapter 15: They've Stayed Too Long at the Fair: Long-Tenured Managers and Employees
Chapter 16: Interlopers, Consorts, and Other Undesirable Meddlers
This chapter focuses on the phenomenon of having numerous people involve
themselves in the family's business. The people who most frequently exert
unwanted influence are presented along with the forms of their involvement,
the implications and problems this involvement creates for the business and
the people in it, and recommendations on how to prevent these problems from
Chapter 17: Baggage du Jour
Chapter 18: The American Dream Versus the Family Nightmare
All Is Not Lost: Recommendations and Solutions
Chapter 19: Create a Council of Advisors
Chapter 20: Create a Strong Team to Run the Company
Chapter 21: Develop a Strong Team
Chapter 22: The Right Consultant Is Critical to Your Success
Chapter 23: Additional Sources of Expertise
Chapter 24: Put It in Writing
Chapter 25: Final Thoughts